Privacy
Policy.

1. About this Privacy Policy

True Block Consulting (“True Block Consulting,” “we,” “us,” or “our”) respects your privacy and seeks to handle personal information responsibly.

This Privacy Policy describes the information we may collect when you interact with our website or services, why we collect it, how it may be used or disclosed, and the choices that may be available to you.

Additional confidentiality, information-handling or contractual terms may apply if you become a client and enter into a separate service agreement with True Block Consulting.

2. Information we may collect

We may collect information that you voluntarily provide to us, including:

• Your first and last name
• Your email address and other contact information
• Information contained in an inquiry, email or other communication
• The service or type of assistance you are interested in
• Information describing a suspected cryptocurrency scam, suspicious transaction or other incident
• Approximate dates, timeframes or amounts associated with an incident
• Information regarding whether an incident has been reported to an exchange, financial institution, law-enforcement agency, legal adviser or other party
• Cryptocurrency wallet addresses, transaction hashes, blockchain transaction information or related evidence you voluntarily provide
• Communications between you and True Block Consulting
• Scheduling information associated with a consultation
• Information reasonably necessary to assess, scope or provide requested services

3. Information you should never provide

True Block Consulting does not require this information to conduct blockchain tracing or transaction analysis and will never request access to your cryptocurrency wallet.

You should also avoid including identity documents or unnecessary highly sensitive personal information in the initial website inquiry form.

4. Information collected automatically

When you access our website, our website platform or associated technology providers may automatically collect certain technical or usage information.

This may include:

• IP address
• Browser and device type
• Operating system
• Referring website or source
• Pages viewed
• Date and time of access
• General website interaction, security and performance information

Our website is hosted through Squarespace. Squarespace and related technologies may process information necessary to operate, secure and analyze the website.

5. How we use information

We may use information we collect for purposes including:

• Reviewing and responding to inquiries
• Determining whether our services may be appropriate for a particular situation
• Communicating with prospective and existing clients
• Scheduling consultations
• Preparing proposals, estimates, scopes of work and service agreements
• Conducting authorized blockchain tracing, transaction analysis, scam assessments, investigations, reporting or monitoring
• Preparing reports or supporting documentation
• Processing and administering payments
• Maintaining accounting, administrative and business records
• Protecting our website, systems and business against fraud, misuse or security incidents
• Complying with applicable legal and regulatory obligations
• Establishing, exercising or defending legal claims
• Improving our website, services and internal business processes

6. Website inquiry forms

Our website inquiry form is currently processed using Formspree.

When you submit an inquiry, information entered into the form may be transmitted to, processed or temporarily stored by Formspree before being delivered to True Block Consulting.

You should submit only information reasonably necessary for us to understand your situation.

7. Email communications

We may use Google services, including Gmail, to receive and respond to inquiries and conduct business communications.

Information you send by email may therefore be processed through Google's systems and infrastructure.

Email should never be used to send seed phrases, private keys, passwords, authentication codes or other wallet-access credentials.

8. Scheduling

If we determine that a consultation may be appropriate, we may provide you with a scheduling link through Calendly or another scheduling provider.

Information you provide while scheduling may be processed by the applicable scheduling provider, including your name, email address, appointment information and other information you choose to provide.

9. Payments

Consultation fees or other payments may be processed using Stripe or another third-party payment provider.

Payment-card information is processed by the applicable payment provider rather than directly through this website. True Block Consulting does not intend to store complete card numbers or card security codes.

Payment providers may independently collect and process information in accordance with their own privacy notices.

10. Cryptocurrency investigation information

Because of the nature of our services, information provided to us may relate to:

• Cryptocurrency transactions
• Public blockchain addresses
• Transaction hashes or identifiers
• Exchange or blockchain-service interactions
• Suspected scams or fraudulent activity
• Potential financial loss
• Communications with third parties
• Reports made to exchanges, banks, authorities or legal advisers

Some blockchain information is publicly available by design. However, information connecting blockchain activity to an identifiable individual may constitute personal information under applicable law.

Investigation-related information is used only for legitimate purposes associated with evaluating inquiries, performing authorized services, maintaining appropriate records and complying with applicable obligations.

11. Service providers

We may rely on third-party service providers to operate the website and business.

Depending on the services you use, these may include:

• Squarespace — website hosting and website functionality
• Formspree — website form submission processing
• Google — email and business communications
• Calendly — consultation scheduling
• Stripe — payment processing
• Other cloud, technology, cybersecurity, accounting, legal or professional providers reasonably necessary to operate the business

These providers may process information under their own privacy policies and applicable contractual arrangements.

12. When information may be disclosed

We may disclose personal information where reasonably necessary:

• With your consent or at your direction
• To service providers performing functions on our behalf
• To professional advisers such as lawyers or accountants
• To provide services that you have requested
• To protect our rights, property, systems, security or legitimate interests
• Where required by applicable law, lawful process, court order or regulatory requirement
• In connection with a business restructuring, sale, merger, acquisition or transfer, subject to applicable law

13. Sale of personal information

True Block Consulting does not currently sell lists of prospective clients, client information or personal information to data brokers or advertisers.

We also do not currently use client inquiry information for cross-context behavioural advertising.

14. Cookies and similar technologies

Our website and service providers may use cookies and similar technologies for website functionality, security, performance and analytics.

Where required by applicable law, consent may be requested before certain non-essential cookies or similar technologies are used.

You may also be able to control certain cookies through your browser settings or any cookie preferences made available on the website.

15. Data retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected or for legitimate business, contractual, accounting, tax, security, regulatory or legal purposes.

Different categories of information may be retained for different periods.

Information that is no longer reasonably required may be deleted, anonymized or securely disposed of, subject to applicable legal or recordkeeping obligations.

16. Security

We take reasonable administrative, organizational and technical measures intended to protect personal information against unauthorized access, disclosure, alteration, misuse or loss.

However, no website, email system, internet transmission, cloud platform or electronic storage system can be guaranteed to be completely secure.

17. International processing

Some service providers used by True Block Consulting may process or store information outside your province, state or country.

As a result, information may be subject to the laws of the jurisdiction in which it is processed and, where legally permitted, may be accessible to courts, regulators, law-enforcement agencies or government authorities in that jurisdiction.

18. Your privacy rights

Depending on your location and applicable law, you may have certain rights relating to your personal information.

These may include rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing relies on consent
• Object to or restrict certain processing where applicable
• Request information about how personal information has been used or disclosed
• Exercise other rights provided by applicable privacy legislation

These rights may be subject to legal exceptions or record-retention requirements.

We may need to verify your identity before responding to a privacy request.

19. Children

True Block Consulting's investigative and consultation services are intended for adults.

We do not knowingly solicit personal information from children through our investigative-services inquiry process.

If we become aware that personal information belonging to a child has been submitted without appropriate authorization, we will take reasonable steps to address it in accordance with applicable law.

20. Third-party websites

Our website may contain links to third-party websites, platforms or services.

True Block Consulting is not responsible for the privacy, security, content or practices of third-party websites or services.

You should review the privacy policy of a third party before providing personal information to it.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technologies, service providers or legal obligations.

When the policy is updated, the revised version will be posted on this page and the “Last updated” date will be changed.

22. Contact us

If you have a question about this Privacy Policy, our handling of personal information, or wish to make a privacy-related request, contact: